GlobalNow IT Inc., a wholly owned subsidiary of GlobalNow Inc. founded in 2002, is a software development and testing services company with headquarters in Dallas, Texas. During its first twelve years, GlobalNow had the good fortune of being able to establish great relationships with worldwide IT firms, freelancers, and employees; creating an ecosystem of trusted and talented resources. This resource pool expanded significantly over the last several years to meet demand from major projects, resulting in a talented presence extended across the U.S., Europe, LATAM, and Asia; and included the forming of two subsidiary companies – GlobalNow Costa Rica and GlobalNow Colombia.
The foremost focus of all of our team members is to provide clients with great customer service. This includes both the initial delivery of the solution as well as ongoing support and enhancements. We believe great customer service includes attributes such as project transparency, meeting commitments, being responsive to issues, and flexibility to incorporate change. Building a relationship with our clients based on these values is ultimately what enables successful engagements.
Bob Foster is a business management expert who has applied his 25 years of experience helping both small and large companies grow revenue and increase market share. Prior to GlobalNow, Bob served in a variety of key positions for outsourcing and communication companies, including Vice President of Customer Service for ETGC, Senior Director for Vartec Communications, Director of Product Management and Strategic Alliances for ACS, and a number of Product Management and Operational positions for Verizon Communications.
Kristina has spent her career turning ground-breaking ideas into news-worthy achievements. With 17 years of agency-based experience in marketing, advertising and interactive media, Kristina focuses on developing integrated strategies designed to fuel client growth and improved ROI. She keeps her eye on the big picture, offering an approach to marketing and communications that’s as targeted as it is comprehensive.
Jim is a senior executive with strong experience in Product Management, Operations and IT delivery; working in executive positions with such companies as Acceller and Fujitsu Consulting. Jim has primary responsibility for the management and development of GlobalNow’s Software Testing practice.
A native of Belize, Jorge is an integrative thinker utilizing a multi-disciplinary background, technology expertise, broad cultural knowledge, and business leadership experience to research, rethink or design, develop, and deploy services to improve service quality and increase efficiency. Jorge is an experienced corporate level communicator and international project manager with emphasis in North and Latin America, the Caribbean, and select European countries.
Alex leads the Globalnow test practice and QA design process; previously working in QA and engineering positions for various companies, such as HP. Alex is a certified Scrum Master, and graduated from the Instituto Tecnologico de Costa Rica with a degree in Computer Engineering. He likes to play sports (especially football/soccer) in his spare time.
As the GlobalNow Talent Manager, Gabriela Barahona brings her considerable administration and management expertise to ensure recruiting and talent evaluation is performed at the necessary levels to meet client expectations. Gabriela is a resident of Costa Rica, with significant back in process improvement and administrative oversight, she is responsible for the ontinuous improvement to GlobalNow’s recruiting process, enabling GlobalNow to meet client demands in a highly competitive labor market.